Welcome to the Haivision™ InfoCenter!

The InfoCenter puts the latest documentation for configuring and managing Haivision products at your fingertips. Use the tabs across the top of the screen to switch to the Haivision product that interests you. Otherwise, select from the quick links below for the most requested information or choose the section link for more options.

• Using the InfoCenter

  Find out how to use the InfoCenter like a Pro.

  • Conventions
  • Layout
  • Searching the InfoCenter
  • Obtaining PDF Documentation
  • Accessibility
  • Customizing Your InfoCenter Experience

• Getting Help

  How to contact us if you need assistance.

  • Support Portal
  • North America (Toll-Free) - 1 (877) 224-5445
  • International -  1 (514) 334-5445

• Quick Start & Installation Guides

  Access to all of our Quick Start & Installation Guides, designed to get you up and running fast. Important Notices are available only on the Haivision Support Portal.

  • Hardware
  • Accessories
  • Virtual Machines
  • Deployment

• Additional Resources

  Additional documentation and links to learn more about Haivision products.

  • SRT Deployment Guide
  • Using the Console UI with Haivision Hardware
  • Hardening Guide for Makito X Series
  • SSL Certificates and Subject Alternative Names
  • Glossary

• About Haivision

  Legal Notice, Disclaimer, Terms of Use, Hardware Warranty, End User License Agreement, and Service Level Agreement.

  • Terms and Conditions
  • Privacy and Cookies
  • Warranties

• Support Portal

  License requests, support cases and software updates are all available on the Haivision Support Portal.

  • License Requests
  • Support Cases
  • Software Releases