To reset your password:
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On the sign-in screen click Forgot your password?
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You are prompted to enter your email address. When entered, click the Send Verification Code button.
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Check your email inbox to find our verification code.
Verification Code Email -
Enter the code and click Verify Code.
Verify Email -
Enter and confirm a new password in the respective textboxes. Then click Continue.
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Sign in with your email and new password.