With Haivision Media Gateway and SRT Gateway 3.7+, after three failed login attempts the account is locked for 15 minutes. To disable the new lockout feature, SSH into your HMG or HSG, elevate to root, and create the following file:
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For example, use the following command:
touch /opt/haivision/madra/data/disable_access_lock
To re-enable the feature, delete the file:
rm /opt/haivision/madra/data/disable_access_lock