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Signing in to Your Server

Accessing the Web Interface


Internet Explorer is no longer supported. We recommend using Microsoft Edge or Google Chrome.

  1. Open a web browser, and enter the public IP Address of the virtual server. See Step 8 in Purchase an Elastic IP Address to find the assigned IP address. A message may appear warning that the connection to the server is untrusted. This is normal, and you can safely continue.
  2. Sign in to the Web Interface, using the haiadmin username and the default password as specified in the Important Notice document available on the Haivision Support Portal.
    Sign In Screen
  3. Click the Sign In button. A License Required modal appears. See Licensing Your Server to obtain a license.

For more details, refer to Signing into the Web Interface in the User's Guide.

Accessing the Console UI

You can log in to virtual server's Console UI via a Secure Shell (SSH) client (e.g. Terminal in Mac OS X or PowerShell on Windows) using the SSH key pair you downloaded in Creating a Virtual Instance.

  1. In Terminal or Powershell, enter the following command pointing to the SSH private key and public IP address of the virtual server:
    ssh -i mysshkey.pem hvroot@my.ip.address
  2. The Console UI appears.
  3. In the navigation sidebar, use the ↑↓ (up and down arrow) keys to highlight menu items, and then press the Enter key.

  4. Change settings as necessary.


    Network configuration settings are controlled by Microsoft Azure. Do not change them using the Haivision Console UI.

  5. Press the Enter key to save your changes and return to the main screen.

  6. Select Log Out and then press the Enter key to exit the Console UI.

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