Skip to main content

Adding Custom Profiles

To add a custom profile:

  1. Click the user icon in the top right and click Admin > Resources to access the Resources homepage. 

  2. Click the Devices option on the left navigation column.

  3. Click the Custom Profiles tab.

  4. Click the Add Profile button. The Add Custom Profile panel opens on the right.

  5. Select a configuration option: Copy From Supported Profile or Start With Empty Profile.

    Add Custom Profile Initial Step

    Choose from the tabs below to view instructions for each configuration option.

    Copy From Supported Profile

    1. Enter a Profile Name.
    2. (Optional) Select a device Category.
    3. Select a device Profile similar to the one you are creating. The custom profile derives its initial controls from this.


      See Default Device Profiles for supported devices and default port values.

    Start With Empty Profile

    1. Enter a Profile Name.
    2. Select a device Category.
    3. (Optional) Enter a Default Port value.
    4. Select whether the device type requires user authentication. If Yes is selected, you will have to enter a username and password when adding the device.
    5. Select the command format: HEX or ASCII.
    6. If the command format is ASCII, select whether to include a return character.
  6. Click Add Custom Profile.

The custom profile is added to the summary table and is ready to be customized.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.