Licensing Your Server

For BYOL instances, before using your virtual server, you must obtain a license from Haivision.

Note

Without a valid license key, you can sign in, but you cannot use the StreamHub instance.

To obtain a license:

1. On the Licensing page that appears after clicking the Add License button, copy the server's Hardware ID.
   
   

   

   
   
   

2. To request a license for your product:

   1. Log in to the Haivision Support Portal.

   2. After logging in, click License Requests.

   3. Click the New button.

   4. Select the appropriate device type and click the Next button.

   5. Fill in the form with the appropriate information, and click Save.

   Your license request is submitted and you will be contacted by a Haivision representative shortly with a license key for your product.

   

   Note

   The license you receive is bound only to the instance corresponding to the Hardware ID you submit.

3. After you receive your license, sign back in to the virtual server. Click in the field below the Hardware ID to browse for your license (authentication key, or drag and drop it onto the field.
4. Click Update.

Your virtual server is now licensed and available. For more information on licensing, please refer to the User's Guide.