Skip to main content

Lock Screen

The Live and Record screens can be locked to avoid an unexpected interaction with the touchscreen. When the screen is locked, the camera view is still visible but must be unlocked before you can interact with the touchscreen. For help enabling Lock Screen, see Configuring App Settings.

  • If Lock Screen is set to Auto, not interacting with the screen for 10 seconds will cause the
    icon to appear on the top bar and blink for three seconds before the screen locks.
  • If Lock Screen is set to Manual, you can activate it by tapping the
    More Options
    icon on the Live or Record screen and selecting 
    Lock Screen.
    Camera Actions Menu

A solid 

Lock
icon on the top bar of the Live or Record screen indicates the screen is locked.

Lock Icon on Top Bar

To unlock the screen:

  • Tap the screen and drag the slider to the right.
    Lock Screen Slider
JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.