Not all Video Cards are Detected

• Verify that the video card is properly seated in the expansion slot and that all connections are secure.

• After successful driver installation, only firmware for one of the cards could be updated. While the update finished silently for the other cards (as evidenced in the var/log/messages file). Try running /etc/grub.conf with the intermap=off option.

• If the video cards are still not detected, a firmware update might be needed.

To determine firmware status:

1. At the command line, enter: 
   /usr/bin/BlackmagicFirmwareUpdater status
   Sample response:

   CODE

   blackmagic0 [Intensity Pro] 0x1e OK
   blackmagic1 [Intensity Pro] 0x1e NEEDS_UPDATE

2. If the status returned for a card, is "Needs_Update" or "Please_Update." a firmware update is required.

To update the firmware:

• At the command line, enter: 
  /usr/bin/BlackmagicFirmwareUpdater update <card_id> 
  Where:
  <card_id> – is the last number in the device name (or 0 if the name doesn't contain a number).