Skip to main content

Having Issues with Licensing

  • If the "Unlicensed" appears in the banner on the screen after you have licensed KB, reload the browser screen.

  • If the watermark continues to appear in the stream preview after you have licensed KB, reboot your KB system.

  • Your KB license dictates the number of channels that you can have running concurrently. You can create more channels than the license limit, but they cannot all be running at the same time. Similarly, you can schedule more events, but the event times cannot overlap.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.