Signing in to Your Gateway

Important

After the VM starts, it may take up to 3 minutes for all services to launch, the HMG/HSG sign-on screen to appear, and sign-on to be possible. Please be patient if sign-on fails initially.

Accessing the Web Interface

Note

Internet Explorer is no longer supported. We recommend using Microsoft Edge or Google Chrome.

1. On the VM details page, scroll down to the Network Interfaces section and copy the External IP address.
   
2. Open a web browser, and enter the External IP Address from the previous step. A message may appear warning that the connection to the server is untrusted. This is normal, and you can safely continue.

3. Sign in to the Web Interface, using the haiadmin username and password. (By default, the password is the Instance ID of the virtual server. See Step #10 in Creating a Virtual Server.)

   

   Tip

   The Instance ID is the initial password for all user accounts.

   

4. Click the Sign In button. 
5. For BYOL instances, a License Required modal appears. See Licensing Your Server to obtain a license.

For more details, refer to Signing into the Web Interface in the User's Guide.

Accessing the Console UI

You can log in to virtual server's Console UI via a Secure Shell (SSH) client (e.g. Terminal in Mac OS X or PuTTY on Windows).

Note

You must use a SSH key pair to access the Console UI. Create the key pair using your preferred method, then follow the instructions below.

1. To add the SSH public key to the instance, go to the VM details page and click the

   

   Edit button.
   
2. Scroll to the SSH Keys section and click + Add Item button.
   
3. Paste the SSH public key and click the Save button.
4. In a terminal window, enter the following command:
   ssh -i ~/.ssh/<private-key_rsa> hvroot@<public-ip-address>
   
   The Console UI appears.
5. In the navigation sidebar, use the ↑↓ (up and down arrow) keys to highlight menu items, and then press the Enter key.

6. Change settings as necessary.

   

   Important

   Network configuration settings are controlled by Google Cloud. Do not change them using the Haivision Console UI.

7. Press the Enter key to save your changes and return to the main screen.
8. Select Log Out and then press the Enter key to exit the Console UI.

For more details, refer to Using the Console UI with Haivision Hardware.