_Install Firmware Upgrades_MK4

When you first receive a Makito X Series appliance, the necessary firmware is pre-installed on it. Firmware upgrades and licenses are issued through Haivision's Download Center on our website at: https://support.haivision.com.

Please note that you may download the latest firmware and documentation by registering via the Haivision Support Portal.

When a firmware upgrade becomes available, you can easily install it from the Web interface. You will first need to copy the upgrade file to your local computer or network.

The firmware upgrade comes in the form of a file with the extension .hai, which when loaded will replace the application on your Makito X Series appliance. The firmware upgrade components are digitally signed, and these signatures are all verified before performing the installation.

This section provides instructions to install a firmware upgrade from the Web interface.

Tip

Do not delete existing licenses before uploading the new license when upgrading to a new release.