Skip to main content

Operating Environment

  • The unit is designed to be used indoors and outdoors.
  • Choose a weather-protected location to avoid any damage due to ambient humidity, moisture, extreme temperatures or long exposure to direct sunlight.
  • Choose a clean, dust free and well-ventilated area.
  • Remove any dust that could obstruct air inlets and outlets.
  • Allow at least 5cm free airspace at the front, back and on each side of the unit to ensure adequate cooling.
  • Ensure that the environment corresponds to the conditions mentioned below:
    • Only use at altitude not exceeding 2000 meters.
    • Only use in not-tropical climate regions.
      • Ambient operating temperature (with internal battery): 0°C to 45°C.
      • Ambient operating temperature (with external DC adapter): 0°C to 40°C.
      • Charging temperature: 0°C to 40°C.
      • Ambient operating humidity: 10% to 85% (no condensation).


        Operating the unit out of these ranges may cause damage and void the warranty.

  • Protect the unit against rain, dust, and shocks.
  • Avoid long exposure to direct sunlight.
  • Do not obstruct the air inlets and outlets.

Caution - Safety Precautions

  • Only use the DC adapter and the power cord provided by Haivision. Using another DC adapter and power cord can damage the device and void the warranty.
  • Important notice for Japan territory:
    • Using the 5-GHz band (W52) outdoors is prohibited by radio regulations.
    • Turn off Wi-Fi capabilities or select only 2.4-GHz band when the device is used outdoors.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.