Configuring Modem Bands
Important
If modem bands are not set in automatic mode or if they are not all selected, a star is displayed on the modem line.
You can configure modem bands using:
- Standard Mode – keeps it simple by limiting required fields to Network Mode and Preset.
- Expert Mode – gives you access to all bands.
Depending on whether you are working locally from the unit panel, or remotely from the web interface, choose from the following tabs.
Using Standard Mode
Unit Panel
- From the Home menu, use the wheel to select > MOD > > Frequency Bands.
- Choose one of the following for the Network Mode:
- Auto
- 5G/4G
- 5G Only
- 4G Only
3G Only
Note
5G/4G and 5G only are available on Air220-5G and Air320e-5G models only.
For 5G networks operating in Non-Standalone mode (NSA), select 5G/4G settings.
Use the wheel to select the Preset field and choose either:
- All Bands
Low Frequency
Note
Low Frequency bands are useful for indoor operations.
Use the wheel to select the Carrier field and select an image in the list.
Note
Air220-5G and Air320-5G models only: Selecting the carrier-specific firmware may be mandatory to comply with some local regulations (e.g. Japan). In common cases, you should always keep the generic firmware selected. Should you have any doubt, please contact our support team.
To save your configuration, turn the wheel to select .
- Press the wheel to confirm.
Web Interface
- From the main screen, click on an active modem line.
- Click on the Modem tab.
- Choose one of the following from the Network Mode menu:
- Auto
- 4G Only
- 3G Only
- Click on the Preset field and choose either:
- All Bands
Low Frequency
Note
Low Frequency bands are useful for indoor operations.
- Click Apply.
Please refer to the Notes in the Unit Panel section.
Using Expert Mode
Unit Panel
- From the Home menu, use the wheel to select > MOD > > Frequency Bands.
- Use the wheel to select and enable the Expert Mode. All bands are displayed on the screen.
- Turn and press the wheel to unselect the different cellular bands. The green dots () turn to gray ().
- Select to save.
Web Interface
- From the main screen, click on an active modem line.
- Click on the Modem tab.
- Click to enable Expert Mode. All the cellular bands appear on the screen.
- Click to unselect the different cellular bands. The green dots turn to grey ().
- Click Apply.
Note
5G modem bands are available for Air220-5G and Air320-5G models only.
Selecting the carrier-specific firmware may be mandatory to comply with some local regulations (e.g. Japan). In common cases, you should always keep the generic firmware selected. Should you have any doubt, please contact our support team.