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Configuring Modem Bands

Important

If modem bands are not set in automatic mode or if they are not all selected, a star is displayed on the modem line.

You can configure modem bands using:

  • Standard Mode – keeps it simple by limiting required fields to Network Mode and Preset.
  • Expert Mode – gives you access to all bands.

Depending on whether you are working locally from the unit panel, or remotely from the web interface, choose from the following tabs. 

Using Standard Mode

Unit Panel

  1. From the Home menu, use the wheel to select
    > MOD >
    > Frequency Bands    .
  2. Choose one of the following for the Network Mode:
    • Auto
    • 5G/4G
    • 5G Only
    • 4G Only

    • 3G Only

      Note

      5G/4G and 5G only are available on Air220-5G and Air320e-5G models only.

      For 5G networks operating in Non-Standalone mode (NSA), select 5G/4G settings.

  3. Use the wheel to select the Preset field and choose either:

    • All Bands

    • Low Frequency

      Note

      Low Frequency bands are useful for indoor operations.

  4. Use the wheel to select the Carrier field and select an image in the list.

    Note

    Air220-5G and Air320-5G models only: Selecting the carrier-specific firmware may be mandatory to comply with some local regulations (e.g. Japan). In common cases, you should always keep the generic firmware selected. Should you have any doubt, please contact our support team.

  5. To save your configuration, turn the wheel to select

    . 

  6. Press the wheel to confirm.

Web Interface

  1. From the main screen, click on an active modem line.
  2. Click on the Modem tab.
  3. Choose one of the following from the Network Mode menu:
    • Auto
    • 4G Only
    • 3G Only
  4. Click on the Preset field and choose either:
    • All Bands

    • Low Frequency

      Note

      Low Frequency bands are useful for indoor operations.

  5. Click Apply.

Please refer to the Notes in the Unit Panel section.

Using Expert Mode

Unit Panel

  1. From the Home menu, use the wheel to select
    > MOD >
    > Frequency Bands    .
  2. Use the wheel to select
    and enable the Expert Mode. All bands are displayed on the screen.
  3. Turn and press the wheel to unselect the different cellular bands. The green dots (
    ) turn to gray (
    ).
  4. Select
    to save.

Web Interface

  1. From the main screen, click on an active modem line.
  2. Click on the Modem tab.
  3. Click 
    to enable Expert Mode. All the cellular bands appear on the screen.
  4. Click 
    to unselect the different cellular bands. The green dots turn to grey (
    ).
  5. Click Apply.




Note

5G modem bands are available for Air220-5G and Air320-5G models only.

Selecting the carrier-specific firmware may be mandatory to comply with some local regulations (e.g. Japan). In common cases, you should always keep the generic firmware selected. Should you have any doubt, please contact our support team.

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