Skip to main content

Updating the StreamHub Application

Note

  • Updating the StreamHub application disconnects all the online field units from the StreamHub and it stops the action(s) in progress on the field units (Live or Forward) and on the StreamHub outputs.
  • Refer to the Release Notes about the version to be installed. Some releases may require an installation from the ISO. In that case, please follow instructions given in the Installation & Configuration Guide. If not, you simply need to follow the procedure below.
  1. Download the new StreamHub application on the computer you are using to access the web interface of the StreamHub.
  2. In the menu bar, click on Tools.
  3. In the sidebar, click on System.
  4. Click on the Update StreamHub button.

  5. Click to browse for the firmware file or drag-n-drop the firmware file into the space provided and click the Update button.
  6. After the firmware upload completes, the StreamHub web UI displays a "Please wait while StreamHub service is updating" message. The update should take 5-10 minutes. Feel free to refresh the page manually while waiting.

The StreamHub application restarts after the update.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.