Skip to main content

LiveGuest Configuration

When using a StreamHub to receive LiveGuest connections, some considerations should be taken with the NAT (Network Address Translator) used between your StreamHub and the public internet. This is done to ensure connectivity from any guest using the LiveGuest solution.

Your NAT should be configured as a Full Cone NAT or Address Restricted Cone NAT, to allow proper connectivity from any remote guest. Port Restricted Cone NAT and Symmetric Cone NAT may prevent proper connectivity of remote guests, depending on the Guest own network and NAT configuration. More details on the NAT types may be found in the publicly available RFC 3489 (

For more details concerning LiveGuest usage and configuration, please refer to Managing a Guest Interview using LiveGuest.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.