Skip to main content

Automatic Upgrades

If connected to an Haivision Media Platform server, firmware upgrades are delivered automatically to your Haivision Play Set-Top Box. The STB polls the server at 60-second intervals to check for firmware/application updates. If there is a new firmware/application available, the HMP server sends the files to the Haivision Play Set-Top Box. After all necessary files have downloaded, the Haivision Play Set-Top Box reboots and the firmware update process launches.

To determine if an update was successful, open the STB Settings application and verify the Firmware/Software version numbers on the Information page.


The upgrade preserves all your previous configurations.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.