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Play 1000 STB Quick Start Guide

Set-Top Box Front View

Haivision Play 1000 Set-Top Box is a compact set-top box that delivers reliable, secure, high-definition (HD) video to displays from live and scheduled sources, for Haivision Media Platform (HMP) end-to-end IPTV systems.

This Quick Start Guide summarizes the basic steps required to set up, register, and configure your set-top box and get started viewing video.

For more detailed information, please refer to the Haivision Play 1000 Set-Top Box Administrator's Guide.

Safety Guidelines

Use the following guidelines when unsafe conditions exist or when potentially hazardous voltages are present:

  • Always use caution and common sense.
  • To reduce the risk of electrical shock, do not operate equipment with the cover removed.
  • Repairs must be performed by qualified service personnel only.

Improper handling and/or installation practices of sensitive equipment may VOID the warranty.

Please pay particular attention to the following points in order to help protect yourself and the set-top box:

  • The Haivision Play 1000 Set-Top Box is an indoor appliance and should be kept in a dry, dust free environment.
  • To reduce the risk of fire or electric shock, keep this product away from exposed direct sunlight, open flames or heat, large amounts of moisture, dust, or sand.
  • To reduce the risk of electric shock, DO NOT remove the cover (or back). DO NOT attempt to repair the product, this could lead to the risk of injury, damage to the product.
  • There are no user-serviceable parts inside the unit. Opening the set-top box or making unauthorized changes will void the warranty.
  • Only connect the unit to a compatible power source.
  • If you experience any issues or problems, consult your local service provider or support organization.
  • Never try to force the connections when setting up the system as this may damage the unit.


When handling components, or when setting switch options, always use an antistatic wrist strap connected to a grounded equipment frame or chassis. If a wrist strap is not available, periodically touch an unpainted metal surface on the equipment. Never use a conductive tool, such as a screwdriver or a paper clip, to set switches.

ATTENTION Lors de la manipulation de composants ou lors du réglage des options de commutateur, utilisez toujours un bracelet antistatique connecté à un cadre ou un châssis d'équipement relié à la terre. Si aucun bracelet n'est disponible, touchez périodiquement une surface métallique non peinte de l'équipement. N'utilisez jamais d'outil conducteur, tel qu'un tournevis ou un trombone, pour régler les commutateurs ou interrupteurs.

Waste Electrical and Electronic Equipment (WEEE) Disposal

In accordance with the European Union (EU) WEEE Directive, Haivision products that fall within the scope of the WEEE, are labeled with the above symbol, and customers are encouraged to responsibly recycle their equipment at the time of disposal. Haivision also offers its customers the option of returning Haivision equipment to facilitate its environmentally sound disposal.

For more information, please visit our website at:

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