To operate, the server uses specific UDP and TCP ports. You need to add rules on your router or firewall to enable inbound and outbound rules on specific ports.
In the tables that follow, ports that must be accessible from the public internet are marked in green.
Important
- The other port ranges are generally used for communication on your LAN network.
- It is recommended to close access to these ports from the outside.
Mandatory IP Ports to Open
UDP
Protocol | Destination Port | Traffic direction | Use |
|---|
UDP | 9000*
-
9xxx** | Inbound/Outbound | Connection of Haivision devices to the server's IP inputs.
*This default setting can be changed in the Base Port field from the Settings/Network menu.
**Here, you must open a port range starting from the base port (as defined above) and equal to the number of IP inputs (as defined by the license) + 1. For instance, if the server has 16 IP inputs, you must open the port range 9000 to 9050. |
TCP
Protocol | Destination Port | Traffic direction | Use |
|---|
TCP | 7900* | Outbound | Connection between the StreamHub and the Manager and connection initialization from other StreamHub servers (using SST IP outputs).
*This default setting can be changed in the Base Port field from the Settings/Network menu. |
Optional IP Ports to Open
When using RTSP inputs, RTMP inputs/outputs, SST outputs, TS over IP inputs/outputs, or SRT inputs/outputs, some additional ports may need to be open. These ports will depend on the respective IP profiles configuration defined through the Manager.
UDP
Protocol | Destination Port | Traffic direction | Use |
|---|
UDP
| 20400*
-
204xx** | Inbound/Outbound | SIP Intercom. Here, you must open a port range at least equal to twice the number of maximum simultaneous SIP Intercom connections. |
TCP
Protocol | Destination Port | Traffic direction | Use |
|---|
TCP | 20 | Inbound | Access to the FTP server running on Manager, port used for FTP server command (Metadata story centric workflow). |
21 | Inbound | Access to the FTP server running on Manager, port used for FTP server data. FTP server used in active mode. (Metadata story centric workflow). |
443 | Outbound | Get the public IP address of the server. |
443 | Inbound | Access to the HTTPS web user interface. |
5322 | Inbound | SSH connection for secured remote access to the server (access to the system settings menu or access for HAIVISION support). |
8444 | Inbound/Outbound | SNMP Web User Interface through HTTPS. |
| 8883 | Inbound | Field Units remote control from the Web User Interface through HTTP (deprecated). |
8886 | Inbound/Outbound | SIP Server (Intercom). |
8889 | Inbound/Outbound | RESTful API through HTTP (deprecated). |
8890 | Inbound | Access to the HTTP web user interface (deprecated). |
8894 | Inbound | SIP server HTTPS web user interface (Intercom). |
| 8895 | Inbound | Field Units remote control from the Web User Interface through HTTPS. |
| 8896 | Inbound | RESTful API through HTTPS. |
12000-12009 | Outbound | Access to the FTP server running on Manager, with FTP mode in passive mode. |
Ports that must be opened
Protocol | Destination Port | Traffic direction | Use |
|---|
TCP | 27017 | LAN only | Communication port used for MongoDB database. |
