Using the About Screen
The About screen contains information about the currently installed version of MoJoPro and allows you to perform app diagnostics.
To perform a diagnostic test:
- Go to the About screen.
- Press and hold on the logo until the start prompt appears.
- Tap Start.
- Perform the operation you are trying to troubleshoot. The Diagnostic in progress message indicates that troubleshooting data is being collected.
- Press and hold on the logo again to finish the diagnostic. An email form addressed to the Haivision support team and containing the diagnostic report opens.
- Type your message and send.