Before beginning to transcode or encode video, you must obtain a license from Haivision.
Note
Without a valid license key, you can sign in, but you cannot encode or transcode video.
Kraken uses the Azure Resource ID instead of MAC address for licensing. You can find the Kraken Azure Resource ID on the Properties page of the Kraken VM. You will need to copy this Resource ID to submit a license request (see below). You can copy it to the clipboard by clicking the button at the rightmost edge of the Resource ID text field.
To obtain a license for the Kraken Azure server:
Sign in to the Web interface using the credentials provided in the Important Notice, available from the Haivision Support Portal.
Click the Administration icon on the toolbar (the settings gear) and click Licensing from the sidebar.
Make sure you have the Azure Resource ID and the Kraken version number.