Skip to main content

System Requirements

The OS requirements depend on the version of Haivision Helper you choose to use:

  • Windows User and Enterprise — Microsoft Windows 7, 8, and 10+
  • macOS User — Apple macOS 10.7+
  • macOS Enterprise — Apple macOS 10.13+


If using the Microsoft Edge browser, the "allow localhost loopback" setting must be enabled for Haivision Helper to function.

  1. In the Edge browser, type about:flags in the address bar and press Enter.
  2. Check the "allow localhost loopback" checkbox.
  3. Restart the browser for the change to take effect.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.