Signing in to Your Server

Important

After the VM starts, it may take up to 15 minutes for all services to launch, the HMP sign-on screen to appear, and sign-on to be possible. Please be patient if sign-on fails initially. Subsequent reboots will be quicker.

Accessing the Web Interface

1. Open a web browser, and enter the public IP Address of the virtual server. See Step #16 in Creating a Virtual Server to find the assigned IP address. A message may appear warning that the connection to the server is untrusted. This is normal, and you can safely continue.

2. Sign in to the Web Interface, using the haiadmin username and password. (By default, the password is the Instance ID of the virtual server. See Step #16 in Creating a Virtual Server.)

   

Tip

The Instance ID is the initial password for all user accounts.

3. Click the Sign In button.

You can now start configuring your system. However, some essential functionality requires a license (creating video sources, recordings, connecting to an SSO server, etc.). See Licensing Your Server to obtain a license.

Accessing the Server via SSH

You can log in to virtual server's Secure Shell (SSH) by using the key that was downloaded when the virtual server was created. See the step #8 in Creating a Virtual Server.

Note

The Console UI is not available for HMP Cloud instances.

1. In a terminal window, enter the following command:
   ssh -i <private-key.pem> hvroot@<public-ip-address>

The shell appears.