Skip to main content

Licensing Your VMware Appliance

To run Haivision Media Platform under a VMware platform, you need to obtain a valid license key for the VM from Haivision Technical Support and enter this on the Licensing page.

  1. After signing into the Web interface, if you see a License Required dialog, click Add License.
    -or-
    Click the 

    Options Menu
     icon on the toolbar, select Administration from the navigation drop-down menu, click System Settings in the admin toolbar, and click Licensing in the sidebar.

  2. On the Licensing page, click the 

    Clipboard
     icon to copy the current product details to the clipboard for use in the following step.

  3. To request a license for your product:

    1. Log in to the Haivision Support Portal.

    2. After logging in, click License Requests.

    3. Click the New button.

    4. Select the appropriate device type and click the Next button.

    5. Fill in the form with the appropriate information, and click Save.

    Your license request is submitted and you will be contacted by a Haivision representative shortly with a license key for your product.

  4. After you receive a license key, paste the license string in the License Update text box.
  5. Click Save Settings to load the license.

The License Status is updated to show the new license information.

For configuration and operation information, refer to the Administrator's Guide. For information on options available to non-administrative users, refer to the User's Guide.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.