Skip to main content

Reports (Logs)

Media Gateway/SRT Gateway generates a number of different logs providing system, application, and diagnostic messages. These logs are described in the following table:

Log NameDescription
All LogsAll system and application logs. Includes the System messages and Gateway logs, as well as files from /var/log and /opt/haivision/madra.
System MessagesOperating system messages. Includes /var/log/messages.
Haivision GatewayLog data from the server processes, including:
  • /opt/haivision/var/log/kulabyte/ — engine logs.
  • /opt/haivision/var/log/system_snapshot.dat — system snapshot.
JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.