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Viewing the Status of Media Gateway Connections

To determine the status of a Media Gateway connection:

  1. On the (Media Gateway) Media Platform screen, see the text next to the status icon or use the following:

    Connected (Poll requested succeeded within the last 5 minutes).
    Warning (Some potentially transient error).
    Disconnected (Last poll response was received over 5 minutes ago).
    Error (Last poll request failed due to authorization, 404, or pairing timeout).
    Pairing in progress.
    Disconnection in progress.
  2. The Media Platform screen also tracks the connection's duration in the Last Connection field.
    Pairing Status
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