Skip to main content

Configure Number of Undecrypted SRT Packets before Reconnection

By default, when an SRT packet is not able to be decrypted, the connection is reset. With version 3.7.6+, you can configure the number of undecrypted packets before reconnection.

  1. SSH into your HMG/HSG.
  2. Elevate to root access.
  3. Browse to the /opt/haivision/etc directory.
  4. Create a param.xml file with the following content, where the decryption_error_threshold value is the number of undecrypted packets before reconnection:

    XML
    <config>
        <param comp="TS_Receiver" param="decryption_error_threshold" value="3"/>
    </config>

    Tip

    Setting decryption_error_threshold to less than or equal to zero disables the reconnection feature.

  5. Reboot your HMG/HSG.

See the Undecrypted Packets field in your SRT stream statistics to monitor the number of packets that are not able to be decrypted (see Stream Statistics Field Descriptions).

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.