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To simplify setup and security, there are three built-in user accounts available: haiadmin, operator, and user.


Default passwords for each account are provided in the Important Notice document that is shipped with your hardware, or available on the Support Portal.

To view the available user accounts: 

  1. In the side menu under Administration, click Access Control.
  2. Click Accounts in the navigation toolbar.

The available accounts are listed grouped by their roles. The account names and roles assigned to the accounts cannot be changed.

RoleAccount NameDescription
AdministratorhaiadminAll access rights and administrator privileges.
OperatoroperatorAll rights to create and configure routes. Does not include rights to the administration screens.
ObserveruserRead-only access to the system. Does not include the rights to the administration screens.
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