From the Reports screen, you can also download reports and logs.
To view a log:
In the side menu underAdministration, clickReporting.
ClickReportin the navigation toolbar.
The view pane consists of the Logs pane.
In the Logs pane, click the desired log's icon to download a zip file of the log's text files.
If you select "All Logs," open the zip file and browse the folder structure: opt > haivision > var > log
The log folder is populated with text log files with descriptive filenames to assist you in identifying the appropriate file for the information you seek.