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Viewing Reports (Logs)

From the Reports screen, you can also download reports and logs.

To view a log:

  1. In the side menu under Administration, click Reporting.
  2. Click Report in the navigation toolbar.
  3. The view pane consists of the Logs pane.
     
  4. In the Logs pane, click the desired log's
    Download Icon
     icon to download a zip file of the log's text files.
  5. If you select "All Logs," open the zip file and browse the folder structure:
    opt > haivision > var > log

The log folder is populated with text log files with descriptive filenames to assist you in identifying the appropriate file for the information you seek.

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