Managing Licenses
This section provides instructions to update your EMS license from the web interface.
For major releases, you need to obtain a valid license key from Haivision Technical Support and apply this before the update.
Note
Any update (other than a maintenance release such as v1.x.x) requires a new license.
To update your license:
After signing into the web interface, if you see a License Required dialog, click Add License.
-or-
In the side menu, click System Settings. Then, click Licensing in the navigation toolbar.The Licensing pane shows status information for the installed license, including its expiration date and version limit.
- Click Copy to clipboard to copy the current product details (product name, version, and MAC address).
To request a license for your product:
Log in to the Haivision Support Portal.
After logging in, click License Requests.
Click the New button.
Select the appropriate device type and click the Next button.
- Fill in the form with the appropriate information, and click Save.
Your license request is submitted and you will be contacted by a Haivision representative shortly with a license key for your product.
- Once you have the license file, drag it into the Import License drag area or click Browse.
- Click Upload to load the new license.