Privacy Policy

Last updated on Sep 16, 2021

Haivision's partner NPAW, via its YOUBORA Analytics software, collects and automatically computes and records anonymous information from customers enabled players on end-users devices such as IP address, bandwidth, video quality data and other media player statistics information, as well as your browser, operating system and firmware types. YOUBORA Analytics does not purposely link such information to any further personally identifiable information.

How YOUBORA processes personal information

YOUBORA Analytics processes personal information collected on behalf of Haivision customers for the following general purposes: to enhance your video viewing experience, improve our services, contact you, conduct innovative research, and provide anonymous intelligent analytic reporting for internal and external business customers. 

NPAW ensures security and protection of the data collected and the data transferred to third Parties. In order to ensure the security and protection of the data collected they have defined a policy, and follow a set of procedures according to EU General Data Protection Regulation 679/2016 (“GDPR”) and the Spanish Privacy Law (​Ley Orgánica 3/2018 de Protección de Datos de Carácter Personal y garantía de los derechos digitales – “LOPDGDD”).

Third parties to whom data collected by NPAW are made available for the purpose of providing us their services guarantee a level of protection appropriate data due to (a) their countries legislation regarding data protection ensuring the same security level or (b) that are subject to certain safeguards derived from international agreements (EU-US Privacy Shield) and appropriate contractual clauses, in accordance with the GDPR.

For Haivision product inquiries related to GDPR, please refer to our Privacy policy.