Skip to main content

Updating the Firmware

Note

The firmware can be updated from the Manager (v3.3.0 and higher).

Unit Panel

Ensure that you have uploaded the .fw firmware file from the customer portal to an SD card or USB key.

  1. Connect the USB key or insert the SD card that contains the new firmware (.fw file).
  2. From the Home menu, tap
    .
  3. Tap
    and select
    .
  4. Tap
    to scroll down and select Firmware.
Web Interface
  1. Click Admin > Update Firmware.
  2. Click the Browse button to select the .fw software file that you saved.
  3. Click the Update button.
  4. Follow the instructions on the screen.

Note

The update may take several minutes, depending on whether it is a major update or not. During the update, do not perform any actions on the system. At the end of the process, a message appears to reboot or switch off the unit, depending on the firmware version uploaded.


JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.