Skip to main content

Unlocking a SIM Card

You can unlock a SIM card from the Unit Panel only.

  1. From the Home menu, tap
    .
  2. Tap

    or
    to select the concerned Modem.

  3. Tap the modem line indicating "Need PIN".
  4. Tap
    . The screen displays the number of attempts left to enter the PIN code to unlock the SIM card.
  5. Tap OK to activate the keyboard.
  6. Enter the PIN code and Tap
    to confirm.

Note

If you exceed the number of attempts allowed, a message is displayed. The SIM card needs to be unlocked by entering the PUK code using another device such as a phone or a tablet.
JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.