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Configuring Modem Bands

Important

If modem bands are not set in automatic mode or if they are not all selected, a star is displayed on the modem line.

You can configure modem bands using:

  • Standard Mode – keeps it simple by limiting required fields to Network Mode and Preset.
  • Expert Mode – gives you access to all bands.

Depending on whether you are working locally from the unit panel, or remotely from the web interface, choose from the following tabs. 

Using Standard Mode

Unit Panel
  1. From the Home menu, click on
    > MOD >
    > Frequency Bands    .
  2. Choose one of the following for the Network Mode:
    • Auto
    • 5G/4G
    • 5G Only
    • 4G Only
    • 3G Only

    Note

    For 5G networks operating in Non-Standalone mode (NSA), select 5G/4G settings.

  3. Click on the Preset field and choose either:

    • All Bands

    • Low Frequency

      Note

      Low Frequency bands are useful for indoor operations.

  4. Click on the Carrier field to select an image in the list.

    Note

    Selecting the carrier-specific firmware may be mandatory to comply with some local regulations (e.g. Japan). In common cases, you should always keep the generic firmware selected. Should you have any doubt, please contact our support team.

Web Interface
  1. From the main screen, click on an active modem line.
  2. Click on the Modem tab.
  3. Choose one of the following from the Network Mode menu:
    • Auto
    • 4G Only
    • 3G Only
  4. Click on the Preset field and choose either:
    • All Bands

    • Low Frequency

      Note

      Low Frequency bands are useful for indoor operations.

  5. Click Apply.

Using Expert Mode

Unit Panel
  1. From the Home menu, click on
    > MOD >
    > Frequency Bands    .
  2. Click on
    to enable the Expert Mode. All bands are displayed on the screen.
  3. Click on
    to unselect the different cellular bands. The green dots turn to grey.
  4. Click on
    to save.
Web Interface
  1. From the main screen, click on an active modem line.
  2. Click on the Modem tab.
  3. Click 
    to enable Expert Mode. All the cellular bands appear on the screen.
  4. Click 
    to unselect the different cellular bands. The green dots turn to grey (
    ).
  5. Click Apply.



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